All vehicles are covered by an extensive policy unless the hirer uses their own insurance. The insurance excess is £500 for cars and £1000 for vans. This excess can be reduced by 50% for a small fee of £20 for cars and £30 for vans.

You can add an extra driver for just £25 for the entire rental period.

We apply mileage charges only to our short-term rentals. For distances exceeding 250 miles, the rate is 10p per mile (plus VAT).

If a hired vehicle is returned with excessive dirt or mud on the exterior, dirty or stained interior seats, carpets, or surfaces, spilled food or drinks, or strong odors (including signs of smoking or vaping), the renter will be required to pay for valeting. The charge is a minimum of £50, depending on the cost to restore the vehicle to its original condition.

If any fines or penalties are incurred during the rental period, Bristol Car & Van Hire will pay these on behalf of the renter. The renter agrees to reimburse the company the full amount of the fine plus a handling fee of 25%. This handling fee covers the administrative costs and the VAT that the company must pay on these fines.